Factory Reception DX Case Study | Digitalization of Entry Management and Acceleration of Approvals
Abolish paper application forms and waiting for stamps. Streamline the approval process for incoming work through kintone integration, and eliminate delays and the hassle of filling out forms at the security office with QR code reception.
We would like to introduce a case where significant operational efficiency was achieved by digitizing cumbersome paper-based procedures while maintaining the factory's strict entry management. ■Challenges before implementation: Previously, entry application forms had to be printed in-house, and multiple officials from department heads to factory managers needed to provide their seals in person. Applicants were forced to move or wait according to the factory manager's schedule, resulting in approximately 5 minutes of loss per application. Additionally, at the reception, visitors had to handwrite their company name and personal information, which took time. ■Solution: We digitized the approval flow using kintone and established a system that automatically sends a QR code for reception to visitors as soon as the approval is completed. The inclusion of a standard recording item for the factory-specific need of "vehicle number" was also a key factor in facilitating a smooth transition. ■Effects after implementation: The need for movement and waiting time for seals has disappeared, reducing the workload by a total of 10 minutes per application. Reception is now completed simply by scanning the QR code, enhancing the convenience for visitors. *For more details about the service, please download the PDF or feel free to contact us.
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【Case Studies】 ■ Rasco Co., Ltd. ■ En Co., Ltd. ■ Pepacomi Co., Ltd. *For more details, please download the PDF or feel free to contact us.
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Our company, founded in 2000 as part of the SoftBank Group, is a software development firm specializing in system integration, product development, and public sector solutions. As a pioneer in kintone-based development, we provide a wide range of system solutions tailored to our clients’ needs. Our iPad-based reception system, “Smart at reception,” has been widely adopted by major enterprises. It has earned an average user rating of 4.2 or higher on ITreview, a leading IT and SaaS comparison platform, and has continuously received the ITreview Grid Award for its outstanding performance and customer satisfaction. In the kintone domain, we have completed over 1,400 system implementations and were honored with the CYBOZU AWARD for three consecutive years in the SI category. In addition, we received the Sales Advisor of the Year Award in 2020, reflecting our strong technical expertise and commitment to customer success.