Dear Valued Customers, Thank you for your continued support. We sincerely appreciate it. We regret to inform you that our company will be closed for summer vacation during the following period: Summer Vacation Period: July 18, 2021 (Sunday), July 22 (Thursday) to July 25 (Sunday), August 9 (Monday), and August 13 (Friday) to August 16 (Monday). *Please note that the last shipments before each holiday will be until the morning. Some products may not be available for shipment, so we appreciate your understanding. Inquiries during the holiday period will be answered after the holiday. We apologize for any inconvenience this may cause during our closure and thank you for your understanding. Aqua System Co., Ltd. All Employees

We have confirmed multiple fake and fraudulent websites that are selling our products at low prices, which are sold through our company and our online shop "Pompuyasan." Some of these sites claim to be our authorized dealers, copying our website's photos, logos, and product descriptions to impersonate us and deceive customers into paying for products. If you use these fraudulent sites, there is a possibility that you may suffer damages such as not receiving the product after payment or having your personal information illegally obtained. 1. Selling products at extreme discounts As a rule, we do not engage in extreme discount sales. 2. No contact information displayed Fraudulent sites often do not display any contact information. 3. Bank account for payment is in a foreign name or personal name We do not have bank accounts set up for foreign nationals. Additionally, as a corporation, we will never ask for payments to be made to personal accounts. 4. No credit card payment option Fraudulent sites often only offer bank transfer as a payment method. Please be careful not to place orders or make payments.

Dear Valued Customers, Thank you for your continued support. We sincerely appreciate it. We regret to inform you that our company will be closed for the Golden Week holiday during the following period: Holiday Period: From April 29, 2021 (Thursday) to May 5, 2021 (Wednesday) *Please note that the last shipping dates before the holiday are April 28 (Wednesday) AM and April 30 (Friday) AM. Some products may not be available for shipment, so we appreciate your understanding. Inquiries during the holiday period will be answered after the holiday. We apologize for any inconvenience this may cause during the closure and thank you for your understanding. Aqua System Co., Ltd. All Employees

We have achieved the second place nationwide and the first place in the Kinki region on the largest BtoB database site in Japan, "ipros," specifically in the medical food technology category. We are deeply grateful to everyone for this achievement. From now on, our entire company will strive even harder to deliver our product information to you better than ever before. We kindly ask for your continued support and cooperation.

I would like to express my heartfelt sympathy to all those affected by the strong earthquake of magnitude 6 that occurred off the coast of Fukushima Prefecture in Tohoku on the 13th, shortly after 11 PM, as well as to their families. I sincerely pray for everyone's safety and for the swift recovery of the disaster-stricken areas. I pray that the lives of those affected will return to normal as soon as possible. Our product, the "Wing Pump with Stand Series," was featured on a morning news program. It is a pump that can be used for water supply during disasters, and it has been utilized for that purpose. Currently, we have only one unit available, but our company will lend the "Wing Pump with Stand Series" free of charge to those affected. We will continue to provide support so that recovery can happen as soon as possible.

Dear Valued Customers, Thank you for your continued support. We sincerely appreciate it. We regret to inform you that our company will be closed for the year-end and New Year holidays during the following period. Year-end and New Year Holiday Period: From December 28, 2020 (Monday) to January 4, 2021 (Monday) *Please note that the last shipping date will be until the morning of December 25 (Friday). Some products may not be available for shipment, so we appreciate your understanding. Inquiries during the holiday period will be responded to after the holiday. We apologize for any inconvenience this may cause during the closure and thank you for your understanding. Aqua System Co., Ltd. All Employees

We have renewed the homepage of Aqua System Co., Ltd. Please take a look.

Dear Sir/Madam, I hope this message finds you well. I would like to express my sincere gratitude for your continued support. We regret to inform you that we will be closed during the following period: Golden Week Holiday From May 2, 2020 (Saturday) to May 6, 2020 (Wednesday) Please note that inquiries received during the closure will be addressed sequentially starting from May 7, 2020 (Thursday). Additionally, due to the impact of COVID-19 (novel coronavirus infection), our manufacturing department is operating at half capacity. We kindly ask that you place your orders as early as possible before Golden Week. We apologize for any inconvenience this may cause and appreciate your understanding. Sincerely,

We would like to express our sincere gratitude for your continued support. We regret to inform you that our company will be closed for the New Year holiday during the following period: New Year Holiday Period: From December 28, 2019 (Saturday) to January 5, 2020 (Sunday). *We will resume normal operations on January 6 (Monday). We apologize for any inconvenience this may cause during the holiday period and appreciate your understanding. Next year, as in this year, we will strive to provide services that satisfy our customers and will continue to work hard. We look forward to your continued patronage. Aqua System Co., Ltd. All Employees

Dear Sir/Madam, I hope this message finds you in good health as we enjoy the clear autumn skies. I would like to inform you that, starting from September 24, 2019, our Domestic Sales Department will be relocating its office to our Sugoshi Factory. Head Office 1-3-1 Kyomachi, Hikone City, Shiga Prefecture, 522-0081, Japan After the relocation: Sugoshi Factory 1190 Sugoshicho, Hikone City, Shiga Prefecture, 522-0058, Japan All of our employees are committed to renewing our efforts to repay your continued patronage, and we sincerely ask for your continued guidance and support. Please accept this letter as a formal greeting. Sincerely, September 2019