Apology and Notification Regarding Email Reception Issues
AQUASYSTEM head office・Sugoshi Factory・Overseas Subsidiary（CHINA・THAILAND・VIETNAM）
Dear Valued Customers, Thank you very much for your continued support. We are currently back to normal operations, but due to a system failure affecting our entire email system, we experienced an issue where emails sent from our related email addresses and contact forms were not received. There is a possibility that some emails sent during the period below were not received. If you sent an email during the specified date and time and received an error message in response, or if you have not received a reply from us, or if you are in urgent need of assistance, we sincerely apologize for the inconvenience and kindly ask you to resend your email or use the contact form. Additionally, please feel free to utilize our phone (0749-23-9123) or fax (0749-23-9122). ＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝＝ Period of the issue: March 15, 2024, 19:00 – March 19, 2024, 15:00 We sincerely apologize for the inconvenience this has caused. We will strive to manage our systems to prevent such occurrences in the future, and we appreciate your continued support. Sincerely,
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