The server with expired maintenance has failed... Spot maintenance is Brave Computer.
The server with expired maintenance has failed... Spot maintenance (per-call maintenance) is provided by Brave Computer, with nationwide support from our reliable self-operated maintenance base in Japan.
We offer "Per Call Maintenance" to meet the requests of customers who wish to repair only the malfunctioning parts. Since the details vary with each request, the repair cost will be calculated as [cost of parts + labor fee + travel expenses], and we will provide a quote individually.
basic information
<1> Proper CE (Customer Engineer) provides a consistent level of technical expertise at all times - Responding to customers at our in-house call/contact center - Direct communication with Proper CEs who have knowledge and experience - Consistent technical standards because they are Proper CEs <3> Support for major domestic and international manufacturers/models - Application of MPSP (Multi-Platform Maintenance Service Program) - Multi-vendor support is possible - Consolidation of maintenance contact points to facilitate IT asset management *For more details, please feel free to contact us.
Price information
The amount varies depending on the manufacturer, model, maintenance organization, and number of units. We will provide a quote each time, so please feel free to contact us.
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Applications/Examples of results
We have over 700 companies and more than 72,000 contracts, and we are highly regarded by many customers, including corporations, local governments, and medical institutions.
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With a limited IT investment budget, why not save on 'defensive' investments in core systems using 'transitional maintenance' and effectively utilize it for 'offensive' investments? Our company specializes in server maintenance extensions, hardware maintenance extensions, EOSL maintenance, and third-party maintenance. In the past, replacing the latest and fastest servers every five years was a status symbol for companies, but the reality is that there are far more companies that want to operate their systems for longer than five years. In that case, we thought we should provide a service that makes customers feel good about keeping their systems running—specifically, a maintenance service that allows servers reaching their fifth year to operate for ten years. Thus, we made 'transitional maintenance' our core service, aiming to become a leading company in third-party maintenance in Japan, and we have provided 'transitional maintenance' with over 72,000 contracts to date. We can support not only major domestic and international equipment but also older models and rare devices. Please feel free to consult with us.