[Spot Maintenance Case] A server with expired maintenance needs to be repaired immediately.
An example of a case where a SMART failure (SMART error) occurred, leading to a replacement response!
The reason for our engagement was that we received a contact regarding a Fujitsu server that had broken down after the manufacturer's maintenance had expired. Before reaching our company, it seems that several other companies had already declined to repair it, but through a referral from a company we were both associated with, they consulted with the Hokkaido Technical Center. Regarding the recent spot maintenance case for the NEC Express5800/R120e-1E server, it was reported that a SMART Failure (SMART error) was indicated by the hard disk's self-diagnostic function, and we proceeded with a replacement. [Case Overview] ■ Industry: Medical Institution ■ Location of the equipment under maintenance: Kitami City, Hokkaido ■ Manufacturer: NEC ■ Equipment: Express5800/R120e-1E *For more details, please refer to the PDF document or feel free to contact us.
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