Introduction of case studies on third-party maintenance (EOSL maintenance) in hospitals.
We have numerous achievements in handling electronic medical record systems! We contribute to cost reduction for replacement expenses, and we are also appreciated for our speed after incidents occur.
We would like to introduce a case where the "Interim Maintenance" (third-party maintenance) service was utilized by Toyokawa Hospital, a medical corporation in Shin-Sapporo. ■ Reasons for Choosing "Interim Maintenance" (Third-Party Maintenance) At the time the lease expired, there was no budget for replacement, but it was possible to maintain the system until replacement while reducing costs. ■ Response After Contracting When using manufacturer maintenance, there was an expectation for a response within the week after an issue occurred. In contrast, with "Interim Maintenance" (third-party maintenance), they visited on the same day to investigate the cause. The responses and reports provided were thorough and reassuring. ■ Equipment Covered by This Maintenance NEC Express5800/R120e-2E Fujitsu PRIMERGY TX300S8, etc. ≫ Over 700 companies and more than 72,000 contracts We also have extensive experience in maintaining "Medical Electronic Medical Record Systems" in public and private hospitals. ■ Self-Maintenance Bases: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido (Sapporo, Obihiro), Ishikawa, Takamatsu Our self-maintenance bases enable speedy responses in the event of a system failure!
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