[National Coverage] EOSL Maintenance | Third-Party Maintenance Services for Fujitsu Products
The manufacturer support for Fujitsu products has expired, but I still want to use them! We can provide a solution with third-party support available nationwide from our self-operated maintenance base!
We provide third-party maintenance (EOSL maintenance) for Fujitsu products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a track record from major manufacturer-affiliated maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series: - PRIMERGY (Rack, Tower, Blade, Off-Computer, Storage) - PRIMEQUEST (Core IA Server) - SPARC Servers / SPARC Enterprise / PRIMEPOWER (UNIX Server) - ETERNUS (Storage, SAN Switch) We have over 700 contracted companies and a proven track record of maintaining more than 72,000 devices. The maintenance series is updated daily. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Detailed information
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■Bridge Maintenance (Third-Party Maintenance) Service Plan What can be done with Bridge Maintenance / Third-Party Maintenance (EOSL Maintenance) Third-Party Maintenance refers to the support provided by a third party for the stable operation of hardware such as servers, network devices, and storage that have reached the end of manufacturer support (EOSL - End of Service Life). Brave Computer has named this "Bridge Maintenance" to signify "connecting the period from the end of manufacturer support to the next renewal." We support customers who wish to continue operating their equipment that has reached the end of manufacturer support through our "Bridge Maintenance" service. Since its launch in 2012, we will continue to make further efforts to ensure that our "Bridge Maintenance" service reaches more customers.
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■Reliable "Extended Maintenance" Specialized Vendor Seven Strengths of "Interim Maintenance" 1) Over 700 companies and more than 72,000 contracts 2) In-house engineers with knowledge and experience providing consistent technical support 3) 24/7! A support hotline where you can speak with engineers 4) Support for major domestic and international manufacturers and models 5) Dedicated maintenance parts stocked at the nearest location for contracted customers 6) Maintenance services for storage, network equipment, PCs, etc. 7) Nationwide support from technical centers located in nine cities across Japan
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■Maintenance Base At the Customer Technical Center, we accept trouble calls via a dedicated toll-free number for our contracted customers, 24 hours a day, 365 days a year, and dispatch on-site services nationwide from each technical center.
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■Compatible with major domestic and international manufacturers and models Please feel free to contact us regarding manufacturers/models not listed. *The company names, product names, and service names mentioned are trademarks or registered trademarks of their respective companies. Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet
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Information on Achievements and Equipment
We have newly provided maintenance support through "intermediary maintenance" (third-party maintenance), and we would like to introduce the equipment we have successfully supported. PRIMERGY TX2560 M2 Fujitsu PRIMERGY TX1330 M4 Fujitsu Storage V3700 V2 IBM (Lenovo) AT-GS910/16 Allied Telesis FortiGate-100E Fortinet SF200-24 Cisco Cisco 891 Cisco Cisco ASA5585x Cisco StoreEver MSL 1/8 G2 HPE ProLiant DL380p Gen8 (G8) HPE PowerEdge R640 DELL PowerEdge R220 DELL PowerVault MD3820f DELL PowerVault MD3820i DELL Dell Networking N4032 DELL Dell Networking N3048 DELL Dell Networking N3024 DELL HA8000/TS10-h HM2 Hitachi BR1250 Hitachi iStorage M310 NEC
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Information on Achievements and Equipment
We have newly provided maintenance support through "bridging maintenance" (third-party maintenance), and we would like to introduce the equipment we have experience with. CentreCOM x930 Allied Telesis AT-SH230 Allied Telesis AT-TQ4400 Allied Telesis QX-S1024GT-4G NEC Express5800/R120g-1M NEC Catalyst 6807-XL Cisco ETERNUS JX40 Fujitsu
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Information on Achievements and Equipment
We have newly implemented maintenance support through "Tsunagi Maintenance" (third-party maintenance) and would like to introduce the following equipment: - PRIMERGY TX100 S1 - PRIMERGY BX2580 M1 - PRIMERGY BX900 S2 - PRIMERGY TX1320 M1
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Information on Achievements and Equipment
We have newly implemented maintenance support through "Tsunagi Maintenance" (third-party maintenance), and we would like to introduce the following equipment with a proven track record: - PRIMERGY TX1320 M3 Fujitsu - IPCOM EX1100LB Fujitsu
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Special repair measures for IT equipment damaged by the Noto Peninsula earthquake in the 6th year of Reiwa.
We would like to express our heartfelt condolences to all those affected by the Noto Peninsula earthquake in Reiwa Year 6, and we pray for the safety of the affected areas and for a swift recovery. Regarding the damaged IT equipment, we will respond with special repair fees as outlined in the attached document. For issues with IT equipment that is no longer under manufacturer warranty, please consult with Brave Computer for third-party maintenance. ■ Customer Inquiry Contact Estimates are also free of charge. Please contact us by phone or through the form. - Phone: 076-255-0581 (Hokuriku Technical Center, Kanazawa) - Form: https://www.brave-com.jp/contact/
