[National Coverage] EOSL Maintenance | Third-party maintenance services for HPE products
The manufacturer support for HPE products has expired, but I still want to use them! We can solve this with third-party support available nationwide from our self-operated support center!
We provide third-party maintenance (EOSL maintenance) for HPE products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. ■ Main maintenance series: - ProLiant (Rack DL series / Blade BL series) - Integrity (Rack / Tower rx series / Blade BL series) - HP9000 (HP-UX servers) - 3PAR StoreServ (storage) - StorageWorks (storage) - StoreEasy (storage) - StoreOnce (storage) ■ Maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa We have a track record of over 700 contracted companies and maintenance for more than 72,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.
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Detailed information
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■Bridge Maintenance (Third-Party Maintenance) Service Plan What can be done with Bridge Maintenance / Third-Party Maintenance (EOSL Maintenance) Third-Party Maintenance refers to the support provided by a third party for the stable operation of hardware such as servers, network devices, and storage that have reached the end of manufacturer support (EOSL - End of Service Life). Brave Computer has named this Third-Party Maintenance (EOSL Maintenance) "Bridge Maintenance," meaning "connecting the period from the end of manufacturer support to the next renewal." We support customers who wish to continue operating devices that have reached the end of manufacturer support with our "Bridge Maintenance" service. Since its launch in 2012, we will continue to make further efforts to ensure that our "Bridge Maintenance" service reaches more customers.
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■Reliable "Extended Maintenance" Specialized Vendor "Connecting Maintenance" 7 Strengths 1) Over 700 companies and more than 72,000 contracts 2) In-house engineers with knowledge and experience providing consistent technical support 3) 24/7! A support hotline where you can speak with engineers 4) Support for major domestic and international manufacturers and models 5) Dedicated maintenance parts stocked at the nearest location for contracted customers 6) Maintenance services for storage, network equipment, PCs, etc. 7) Nationwide support from technical centers located in 9 cities across Japan
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■Maintenance Base At the Customer Technical Center, we accept fault calls 24 hours a day, 365 days a year, via a dedicated toll-free number for our contracted customers, and dispatch onsite services nationwide from each technical center.
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■Compatible with major domestic and international manufacturers and models. Please feel free to contact us regarding manufacturers/models not listed. *The company names, product names, and service names mentioned are trademarks or registered trademarks of their respective companies. Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet
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Information on Achievements and Equipment
We have newly implemented "bridging maintenance" (third-party maintenance) and would like to introduce the equipment we support. CentreCOM x510 Allied Telesis CentreCOM x510L Allied Telesis AT-x230-18GP Allied Telesis ProLiant ML110 Gen5 HPE ProLiant ML110 Gen7 HPE MAGNIA R3310d Toshiba
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Special repair measures for IT equipment damaged by the Noto Peninsula earthquake in the 6th year of Reiwa.
We would like to express our heartfelt condolences to all those affected by the Noto Peninsula earthquake in Reiwa Year 6, and we pray for the safety of the affected areas and for a swift recovery. Regarding the damaged IT equipment, we will respond with special repair fees as outlined in the attached document. For issues with IT equipment that is no longer under manufacturer warranty, please consult with Brave Computer for third-party maintenance. ■ Customer Inquiry Contact Estimates are also free of charge. Please contact us by phone or through the form. - Phone: 076-255-0581 (Hokuriku Technical Center, Kanazawa) - Form: https://www.brave-com.jp/contact/
