[National Coverage] Third-party maintenance for EMC products (storage) (EOSL maintenance)
The manufacturer support for the EMC product has expired, but I still want to use it! We can resolve this with third-party support available nationwide from our self-operated support center!
We provide third-party maintenance (EOSL maintenance) for EMC products. Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at various locations. Our company is a member of the International Association of Computer Service Companies (ASCDI) and sources components from reliable partners both domestically and internationally. Engineers with knowledge, experience, and a track record from major manufacturer-affiliated maintenance companies will provide support. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series - VNX series (storage) - CX4 series (storage) - AX series (storage) We have a track record of over 700 contracted companies and more than 72,000 devices under maintenance. The series we support is updated daily. Please feel free to consult us regarding hardware maintenance for servers, storage, network devices, etc. *For more details, please refer to the PDF document or feel free to contact us.
basic information
For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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■Bridge Maintenance (Third-Party Maintenance) Service Plan What can be done with Bridge Maintenance / Third-Party Maintenance (EOSL Maintenance) Third-Party Maintenance refers to the support provided by a third party for the stable operation of hardware such as servers, network devices, and storage that have reached the end of manufacturer support (EOSL - End of Service Life). Brave Computer has named this Third-Party Maintenance (EOSL Maintenance) "Bridge Maintenance," meaning "connecting the period from the end of manufacturer support to the next renewal." We support customers who wish to continue operating their devices that have reached the end of manufacturer support through our "Bridge Maintenance" service. Since its launch in 2012, we will continue to make further efforts to ensure that our "Bridge Maintenance" service reaches more customers.
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■Reliable "Extended Maintenance" Specialized Vendor Seven Strengths of "Interim Maintenance" 1) Over 700 companies and more than 72,000 contracts 2) In-house engineers with knowledge and experience provide consistent technical support 3) 24/7! A support hotline where you can speak to an engineer 4) Support for major domestic and international manufacturers and models 5) Dedicated maintenance parts stocked at the nearest location for contracted customers 6) Maintenance services for storage, network equipment, PCs, etc. 7) Nationwide support from technical centers located in nine cities across Japan
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■Maintenance Base At the Customer Technical Center, we accept fault calls via a dedicated toll-free number for contract holders, 24 hours a day, 365 days a year, and dispatch on-site service from each technical center nationwide.
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■Supports major manufacturers and models both domestically and internationally. Please feel free to contact us regarding manufacturers/models not listed. *The company names, product names, and service names mentioned are trademarks or registered trademarks of their respective companies. Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet
