[National Support] Extreme's Third-Party Maintenance Service (EOSL Maintenance)
The manufacturer support for Extreme products has expired, but I still want to use them! The nationwide third-party support service "Tsunagi Support" will solve this!
We provide third-party maintenance for Extreme products (EOSL maintenance). Maintenance parts are procured from the reuse market, inspected and aged in-house, and managed at each location. Our company is a member of the Association of Service and Computer Dealers International (ASCDI) and sources components from reliable partners both domestically and internationally. Our support is provided by engineers with extensive knowledge, experience, and a background in major manufacturer maintenance companies. ■ Self-operated maintenance locations: Tokyo, Osaka, Aichi, Fukuoka, Miyagi, Hokkaido, Ishikawa, Hiroshima, Kagawa ■ Main maintenance series: - Alpine series (switches) We have over 700 contracted companies and a track record of maintaining more than 72,000 devices. The series we support is updated daily. *For more details, please refer to the PDF document or feel free to contact us.
basic information
For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
Detailed information
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■Bridge Maintenance (Third-Party Maintenance) Service Plan What can be done with Bridge Maintenance / Third-Party Maintenance (EOSL Maintenance) Third-Party Maintenance refers to the support provided by a third party for the stable operation of hardware such as servers, network devices, and storage that have reached the end of manufacturer support (EOSL - End of Service Life). Brave Computer has named this "Bridge Maintenance" to signify the connection from the end of manufacturer support to the next renewal. We support customers who wish to continue operating devices that have reached the end of manufacturer support through our "Bridge Maintenance" service. Since the launch of the "Bridge Maintenance" service in 2012, we will continue to make further efforts to reach more customers.
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■Reliable "Extended Maintenance" Specialized Vendor The 7 Strengths of "Interim Maintenance" 1) Over 700 companies and more than 72,000 contracts 2) In-house engineers with knowledge and experience provide consistent technical support 3) 24/7! A support hotline where you can speak with engineers 4) Support for major domestic and international manufacturers and models 5) Dedicated maintenance parts stocked at the nearest location for contracted customers 6) Maintenance services for storage, network equipment, PCs, etc. 7) Nationwide support from technical centers located in 9 cities across Japan
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■Maintenance Base At the Customer Technical Center, we accept fault calls 24 hours a day, 365 days a year, via a dedicated toll-free number for our contracted customers, and dispatch on-site services nationwide from each technical center.
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■Compatible with major domestic and international manufacturers and models. Please feel free to contact us regarding manufacturers/models not listed. *The company names, product names, and service names mentioned are trademarks or registered trademarks of their respective companies. Oracle (formerly Sun Microsystems) Hitachi Fujitsu NEC HP Cisco IBM DELL EMC APC Toshiba Juniper Allied Telesis Brocade f5 Alteon ATEN NetApp Stratus Extreme Fortinet
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