Third-party maintenance case: Yokohama City. You can choose the necessary duration, and long-term maintenance for 5 years is also possible!
Customer case in the transportation industry: Solving the problem of storing data with legal retention periods.
The equipment used by our customer in the transportation industry, which handles not only domestic but also international logistics, is the NEC Express5800/R120g-1E. The server that stores data with a legally mandated retention period is out of maintenance, and the manufacturer has provided a quote that is not realistic, so discussions have stalled. Therefore, we proposed a "temporary maintenance" solution. After discussing their needs, they decided to contract for maintenance for five years this time. In the case of a multi-year contract, we will also provide the necessary maintenance parts for the following years in the first year, which allows us to avoid shortages of repair parts during the contract period. The price can also be kept lower with a multi-year contract, and for those wishing for long-term maintenance, we recommend entering into a multi-year contract in advance for cost reduction. ■Challenges - The maintenance for the server storing data with a legally mandated retention period has expired, and the long-term maintenance offered by the manufacturer did not fit the budget. ■Results - With "temporary maintenance," the necessary maintenance period can be chosen, and long-term maintenance for five years can be accommodated at a reduced cost.
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