[Third-party maintenance case] Extension of the system for inventory and stock management.
We would like to introduce a case where we received a "connective maintenance" contract from a manufacturing, sales, and wholesale customer!
We would like to introduce a case of extending the life of a system for managing product inventory and in/out logistics that we handled. The customer faced a situation where the maintenance from their existing vendor had expired, and a server indicating an HDD error light could not be replaced immediately due to budget constraints, resulting in a delay in decision-making. In light of the existing error, our sales team promptly visited the site to gather information on the error logs and configuration details. After addressing the error through spot maintenance, we secured a "temporary maintenance" contract for the two machines that were out of maintenance. 【Case Overview】 ■ Industry: Manufacturing, Sales & Wholesale ■ Location of Maintenance Target Equipment: Osaka City, Osaka Prefecture ■ Purpose/Effect: Continuation of the system, extension until replacement, spot maintenance (handling of errors without maintenance), cost reduction *For more details, please download the PDF or feel free to contact us.
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