Software PBX Implementation Case Study Presentation! [Sharle Co., Ltd.]
A comfortable environment for all employees! Achieving ABW with the introduction of software PBX!
Case Study of Software PBX Implementation at Sharure Inc. Triggered by the relocation plan of the headquarters, which involves over 200 employees, a software PBX was implemented. Within the determined schedule to ensure that there would be no disruption to product production processes or customer inquiries, how were the challenges that arose during the headquarters relocation addressed? ■Effects of Implementation■ 1. Reduction of Operating Costs By reducing the external phone numbers of approximately 140 fixed lines to one-third, we contributed to the reduction of operating costs. 2. Transition from Fixed-Line Business Achieved Activity-Based Working (ABW) that aligns with the lifestyles of each employee. For more details on the case study, please refer to the downloadable materials.
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Continuing to stay close to our customers, we have built up business knowledge and empathy to understand their challenges. By handling a wide range of operations in a one-stop manner, including system design, development, operation, hardware and software proposals and sales, and network construction, we remain a partner that supports the creation of "valuable systems," sometimes in a collaborative manner and sometimes in a leading role. Our company changed its name on April 1, 2025. (Former company name: Daiko Electronic Communication Co., Ltd.) The data and presentation materials published are from the time of the announcement.