[Case Study] Promote Work Style Reform with the Introduction of Software PBX!
Solving the challenges of hybrid work!
DAIKO XTECH (formerly Daiko Electronic Communication) has introduced a new telephone system that integrates the telephony solution "Fujitsu Software PBX" with the cloud service "FJcloud-V." This allows for incoming and outgoing calls from the main number and internal calls, whether in the office or working remotely, thereby promoting work style reform and improving operational efficiency. ■ Effects of Implementation 1. Approximately 600 fixed phones have been reduced, allowing employees to make calls using smartphones or PC softphones. 2. The workload of handling calls on fixed phones has decreased, leading to increased productivity. For more details on the case, please refer to the downloadable materials.
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Continuing to stay close to our customers, we have built up business knowledge and empathy to understand their challenges. By handling a wide range of operations in a one-stop manner, including system design, development, operation, hardware and software proposals and sales, and network construction, we remain a partner that supports the creation of "valuable systems," sometimes in a collaborative manner and sometimes in a leading role. Our company changed its name on April 1, 2025. (Former company name: Daiko Electronic Communication Co., Ltd.) The data and presentation materials published are from the time of the announcement.