RELAY to share the reasoning behind the work procedure from the chat.
Questions not covered in the manual, from chat to knowledge.
AI is involved in the chat between the person asking questions about the work and the person answering, organizing the background of the judgments. Knowledge that is difficult to convey through just the procedure manual is accumulated from daily interactions. Please consult us about situations that cannot be fully explained by the procedure manual alone.
basic information
[Points for Utilization and Application] Field personnel confirm the original context and formal procedures. They utilize accumulated knowledge in business FAQs and explanatory materials, and apply it in conjunction with procedural documents for future consultations and guidance.
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Applications/Examples of results
【Intended Use / Target Issues】 Even if the procedure manual is well-organized, the question "What should we do in this case?" keeps recurring on-site. For those who want to supplement explanations regarding the reasons and judgments behind the work.
