Knowledge transfer for multi-skilled workers RELAY
Chat with experienced individuals to empower the new representative.
AI will be involved in the chat between experienced personnel and new representatives, organizing answers to questions and the reasoning behind decisions. The exchanges of teaching each other about the work will be accumulated as shared knowledge on-site. Please consult about the tasks you want to convey to the new representatives and any points where you are unsure about your judgment.
basic information
【Points for Utilization and Application】 On-site personnel confirm the context and utilize accumulated knowledge for guidance and operational FAQs. Towards becoming multi-skilled, necessary ways of thinking are shared between those who learn and those who teach.
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Applications/Examples of results
【Intended Use / Target Issues】 I want to delegate another task, but the reasons for the experienced person's judgment have not been shared. For those who want to transfer the necessary knowledge among the responsible parties towards multi-skilled development.
