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AI RELAY to support the handover of quality assurance operations.

Communicate the confirmed and unconfirmed items in the quality assurance handover.

When the person in charge of addressing defects changes, there may be a need to revisit the conditions under which the effectiveness was confirmed and what additional confirmations were required. In the handover of quality assurance tasks, it is helpful to document the status of implemented measures along with the reasons for any pending decisions. RELAY organizes the confirmed period, target conditions, results, and any matters requiring additional confirmation from the chat exchanged between quality assurance and manufacturing regarding post-measure confirmation using AI. Even after the person in charge has changed, it allows for referencing the remaining confirmation records to consider where to pick up the verification for preventing recurrence. [Check the usage image in the catalog] Download the related catalog "RELAY Manufacturing Industry Use Case Collection_Quality Assurance" to see the usage image of RELAY.

basic information

【Information Handled in Business Handover】 The subject is a chat between quality assurance and manufacturing regarding the confirmation after measures have been taken. The AI will organize the period, target conditions, results, and any additional matters that require confirmation. The responsible person will verify the original statements, context, and conditions at the time, and this information will be accumulated and shared as knowledge for future consultations and business decisions.

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Model number/Brand name

RELAY

Applications/Examples of results

【Utilization Image: Business Handover】 After changing the inspection method, we check the records from both day and night shifts, identifying a situation where additional confirmation is needed for one of the teams. We document the relevant period, lot, results of the confirmation, and reasons for holding. The person receiving the handover can proceed with the next steps by understanding the completed confirmations and cross-referencing the remaining items with the current situation.

RELAY Manufacturing Industry Use Case Collection _ Quality Assurance

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