[EOSL Maintenance Case] I was anxious about third-party maintenance for the first time.
A detailed explanation of the differences from manufacturer maintenance! A case that both the person in charge and E/U were satisfied with.
We would like to introduce a case of EOSL maintenance for a Sler that contacted us through a referral from an existing customer. Since this was the first time the person in charge was using third-party maintenance, there were concerns about whether they could adequately explain it to the end user. Therefore, we carefully explained the differences from manufacturer maintenance, and ultimately, both the person in charge and the end user were satisfied and placed the order. 【Case Overview】 ■ Customer Industry: Sler ■ Manufacturer: Juniper ■ Target Device: SSG-350 ■ Maintenance Content: 24/365 On-site ■ Maintenance Period: 6 months ■ Installation Location: Kanto *For more details, please refer to the PDF document or feel free to contact us.
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【Other Case Overview】 ■Background of Inquiry to Get It ・Introduction from an existing customer *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.