End of maintenance for NetApp products! Get third-party support from Get It.
If you are having trouble with expired NetApp product maintenance, please consult Get It.
Our company provides maintenance extension services (third-party maintenance) for IT equipment such as servers and network devices. We have numerous achievements with NetApp products. - Example of maintenance support for NetApp products - This is a case of maintenance support for a NetApp FAS2650 that had reached the end of its maintenance period. We were contacted because a hardware failure occurred just as the relocation of the unit was planned, and urgent support was needed. - Our response - Since it was difficult to obtain the information necessary to identify the suspected area, we conducted an on-site investigation, which revealed that the issue was with the HDD. From the initial inquiry to information gathering and spot maintenance support, we were able to meet the customer's requirements. Subsequently, we also received inquiries regarding maintenance after the spot support period. *For more details, please refer to the PDF document or feel free to contact us.
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**About Third-Party Maintenance Services** ■ On-Site Maintenance Service Details After establishing a contract period, our engineers will perform parts replacement on-site. We will provide the necessary maintenance materials during the contract period at our responsibility. ■ On-Site Maintenance Service Levels You can choose the service level according to your needs. - Weekday On-Site Maintenance - Reception Hours: Weekdays 9 AM to 5 PM (excluding year-end and New Year holidays) - We will respond on the next business day after identifying the issue. - 24/7 On-Site Maintenance - We aim to respond within 4 hours after identifying the issue. ■ Service Areas Available nationwide (Some remote islands may be excluded) *In addition to on-site maintenance, we also offer other options such as send-back maintenance and deposit maintenance. *For more details, please refer to the PDF document or feel free to contact us.
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For more details, please refer to the PDF document or feel free to contact us.
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Our company provides services that solve the IT hardware challenges faced by businesses as a hardware service provider. We boast one of the largest business scales in Japan among specialty stores dealing with EOSL equipment, so please feel free to consult us about sales, purchases, maintenance, rentals, repairs, and data erasure, among other services.