[Supplementary Information] Improving Productivity: The purpose of IoT is thorough customer understanding and value creation!
IDIoT asserts! The purpose of IoT systems is customer understanding and value creation!
**The Relationship Between IoT and Productivity Improvement as Explained by an IoT Expert** One of the objectives of IoT systems is "visualization." But is that all? This "visualization" should be the result of thorough data collection and analysis of the subject. So, what is the subject, and what kind of data should we obtain about it? The answer is "customer demands." This is also true in manufacturing environments. In production sites where IoT systems are installed, the "customer" is the on-site workers, and the added value for them is considered to be "productivity."
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