AGV: Serving and Transport Robot 'Servi Iris Edition'
AGVs improve service quality and reduce employee burden! Increased turnover leads to higher sales.
Iris Ohyama's serving and transport robot: AGV 'Servi Iris Edition' is a serving and transport robot that solves common issues faced by restaurants and eateries. With this product, the time spent in the dining area can be extended, allowing for more attentive customer service. It simply requires placing dishes and drinks on it and pressing a button, which reduces the number of trips to and from the kitchen, thereby easing the burden on employees. In a case study implemented at INNOCENT CARVERY, the focus on customer service increased, leading to more intimate communication with customers and resulting in higher average spending per customer and an increase in customer numbers. 【Solving these issues】 ■ Unable to manage seating and orders ■ Difficulty in clearing tables ■ Challenging to transport dishes *For more details, please refer to the PDF materials or feel free to contact us.
basic information
【Case Studies】 <Monogatari Corporation> ■ Reduced working hours by over 9 hours per day ■ Focused on hospitality that only humans can provide ■ Implemented in a total of 310 stores <Happoen> ■ Introduced 2 units as part of reforms looking towards the post-COVID era ■ Improved customer service satisfaction through coexistence and mutual prosperity of humans and robots *For more details, please refer to the PDF document or feel free to contact us.
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Applications/Examples of results
【Usage】 ■Restaurants and food establishments *For more details, please refer to the PDF document or feel free to contact us.
