[Case Study] Centralized Management of Educational Manuals "Énergir"
Introducing how to switch to a component content management system and manage training documents.
We would like to introduce a case study of the implementation of "IXIA CCMS" at Énergir, a diverse energy company operating in Quebec and over ten states in the United States. The company aimed to acquire a system that would reduce dependence on individual personnel maintaining outdated technology and custom-built systems, while allowing any information to be output in a consistent format, improving the productivity level of writers, and protecting the integrity of training sources. By adopting a DITA XML architecture, they were able to leverage a range of new features without incurring the internal development costs associated with a custom solution. **Challenges of the Old System** - Difficult to manage documents on a shared drive - Lack of scalability - Difficult to maintain long-term - Unable to be supported by the corporate IT department *For more details, please refer to the related links or feel free to contact us.*
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【Results】 ■Reestablished the brand in less than a day ■Improved support from the central IT department ■Able to utilize a series of new features without incurring internal development costs *For more details, please refer to the related links or feel free to contact us.
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