Support service for visualizing and utilizing specialized knowledge and expertise for IT services.
Transforming individual expertise into intellectual assets that can be utilized by the organization.
In the IT service industry, there is a constant demand for the streamlining of development processes and improvement of quality. In particular, the tacit knowledge possessed by experienced engineers and specialized personnel, such as advanced skills, judgment criteria, and know-how, significantly impacts the overall development capability of the organization. When this knowledge remains with individuals, it can lead to risks associated with reliance on specific personnel and make the smooth transfer of knowledge to new members difficult, potentially resulting in decreased development efficiency. Our service supports the creation of a system that transforms individual expertise into knowledge that can be shared and utilized across the entire organization. 【Usage Scenarios】 - Challenges in knowledge transfer due to the retirement or relocation of veteran engineers - Elimination of technical barriers in new projects - Standardization of technical levels among development teams - Standardization of tacit know-how that has become personalized - Rapid integration of new engineers into productive roles 【Benefits of Implementation】 - Improved efficiency through the standardization of development processes - Faster resolution of technical issues - Enhancement of overall organizational technical capabilities and promotion of innovation - Reduced risks associated with reliance on specific personnel through smoother knowledge transfer - Stabilization and improvement of development quality
basic information
【Features】 - Visualization of "who knows what" and identification of key knowledge - Formalization of tacit knowledge such as experience, intuition, and tips - A process that clarifies criteria and reasons for judgment - Aggregation and management of knowledge, including photos, diagrams, videos, and related materials - Design of operational methods that can be utilized in practice and support for internal talent development 【Our Strengths】 Gemco provides solutions to various management challenges faced by companies in collaboration with optimal experts through the business ecosystem 'exbridge'. In this service, we address issues specific to the IT service industry, such as development efficiency and knowledge transfer, by partnering with experts who possess specialized knowledge, offering tailored support for optimal knowledge utilization based on customer circumstances. We also plan and operate seminars and events, supporting sustainable growth for companies through continuous learning and network building.
Price information
Price Information We will provide a customized estimate based on the relevant expertise, target department, number of people involved, scope of support, and implementation period. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | Support for Knowledge Sharing and the Transformation of Tacit Knowledge into Explicit Knowledge
Applications/Examples of results
It can be utilized for visualizing specialized knowledge centered on the manufacturing industry, knowledge sharing, transferring technology and skills, and eliminating dependency on specific individuals. - Specialized knowledge is concentrated among certain employees. - Work cannot progress without asking someone knowledgeable. - I want to preserve the experiences and judgment criteria of veterans. - I want to effectively utilize past trouble cases. - Documents are scattered, making it difficult to find necessary information. - I want to formalize tacit knowledge. - I want to organize technical documents and know-how. - I want to utilize internal knowledge for training young employees. - I want to prevent the loss of knowledge due to resignations or transfers. - I want to create a system that allows for continuous updating of knowledge. - I want to horizontally deploy individual knowledge across the entire organization.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.