Support service for converting tacit knowledge and skilled know-how into explicit knowledge for the energy industry.
Visualizing the "experience, intuition, and tips" of veteran energy equipment maintenance. Extracting the reasons behind decisions to transform them into usable knowledge within the organization.
In the energy industry's equipment maintenance, the advanced judgment and experience of skilled workers are essential for ensuring stable plant operations and safety. Particularly during unexpected trouble or complex equipment maintenance, there are many situations where manuals alone cannot address the issues, necessitating reliance on the "experience, intuition, and tips" of veteran employees. However, this tacit knowledge is often difficult for the individuals to articulate, and there is a risk of losing it due to the retirement or transfer of veteran employees. Our service addresses these challenges by carefully extracting the tacit knowledge held by veteran employees through interviews and converting it into explicit knowledge that other employees can understand, utilize, and replicate. 【Usage Scenarios】 - Standardization of judgment criteria in regular plant maintenance - Rapid identification of causes and sharing of countermeasures during unexpected equipment troubles - Efficient transmission of equipment maintenance techniques to younger employees and successors - Prevention of knowledge leakage due to the retirement or transfer of veteran employees 【Benefits of Implementation】 - Improvement and stabilization of equipment maintenance quality - Reduction of response time and acceleration of recovery during trouble occurrences - Efficiency in knowledge transfer and overall skill enhancement of the organization - Organizational utilization and inheritance of veteran employees' insights
basic information
【Features】 - In-depth hearings from veterans to understand "why that judgment is made" - Organization of sensory information such as sound, vibration, color, and touch, as well as past failures and trouble cases - Transformation into practical knowledge by combining photos, videos, and numerical data - Practical verification by younger employees and successors, along with a cycle of content improvement - Realization of codified knowledge that can be continuously utilized within the organization 【Our Strengths】 "Optimal solutions for solving management issues!" We build business ecosystems and realize problem-solving in line with your management and on-site challenges by collaborating with the most suitable experts. We explore and introduce companies with optimal specialized consultants, advisors, and solutions to support the rapid and efficient resolution of corporate management issues. We also assist in solving your challenges related to the codification of tacit knowledge in equipment maintenance within the energy industry, in partnership with the best solution providers.
Price information
Price Information We will provide a customized estimate based on the relevant technologies and skills, number of participants, scope of interviews, content to be formalized, and implementation period. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of experienced workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between experienced workers and younger employees. - I want to standardize judgments during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - I am only ending with recordings and transcriptions. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a situation where multiple people can respond.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.