[IT and Software Development] Support for the formalization of tacit knowledge and skilled know-how
Visualizing the veteran's "experience, intuition, and tips" to reduce bugs.
In the IT and software development industry, the advanced judgment and problem-solving abilities of skilled professionals significantly impact the quality of complex system development and debugging tasks. In particular, the "tacit knowledge" cultivated by experienced engineers over many years through intuition and experience is often difficult to document, making it challenging to pass on to younger engineers. Without sharing this tacit knowledge, there is a risk of increased time for bug occurrence and resolution, potentially leading to decreased development efficiency. Our service delves into the reasons behind veteran engineers' judgments, such as "why they make that decision" and "what they look at to identify bugs," transforming this knowledge into a resource that can be utilized within the organization. 【Utilization Scenarios】 - Risk of losing know-how due to the retirement or transfer of veteran engineers - Improvement of debugging skills among younger engineers - Standardization of judgment criteria in the development process - Quality management that does not rely on individual skills 【Effects of Implementation】 - Reduction in bug occurrence rates - Shortening of debugging time - Skill enhancement for the entire development team - Stabilization and improvement of quality - Smooth transfer of technology
basic information
【Features】 - In-depth interviews to explore the "why" of veteran engineers - Visualization of judgment criteria and key tacit knowledge - Formalization of past bug cases and troubleshooting - Practical knowledge creation using photos, videos, and numerical data - Practical verification by young engineers and incorporation of feedback 【Our Strengths】 "Optimal solutions for solving management issues!" We are a company that provides network business aimed at creating a business ecosystem. We realize problem-solving in collaboration with the most suitable experts tailored to your management and on-site challenges. We develop a face-to-face platform business called 'exbridge' to build a business network and support problem-solving in collaboration with specialized solution partners for the issues and management challenges faced by companies. We offer services through a network aimed at sustainable growth.
Price information
Price Information We will provide a customized estimate based on the relevant technologies and skills, the number of participants, the scope of the interviews, the content to be formalized, and the implementation period. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of skilled workers to younger employees. - I want to extract knowledge that cannot be written in manuals. - I want to reduce the quality gap between skilled workers and younger employees. - I want to standardize decision-making during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - It ends with just recording or transcribing. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a state where multiple people can respond.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.