Support service for formalizing tacit knowledge and skilled know-how for new energy development.
Visualizing the "experience, intuition, and skills" of veterans in new energy development. Extracting the reasons behind their judgments to transform it into usable knowledge within the organization.
In the new energy development industry, the advanced judgment and experience of skilled workers are essential for the stable operation and safety of plants. Particularly during unexpected trouble or complex equipment maintenance, there are many situations where manuals alone cannot address the issues, necessitating reliance on the "experience, intuition, and tips" of veteran employees. However, this tacit knowledge is often difficult for the individuals to articulate, and there is a risk of losing it due to the retirement or transfer of veteran employees. Our service addresses these challenges by carefully eliciting the tacit knowledge held by veteran employees through interviews and converting it into explicit knowledge that other employees can understand, utilize, and replicate. 【Usage Scenarios】 - Standardization of decision-making criteria in regular plant maintenance - Rapid identification of causes and sharing of countermeasures during unexpected equipment troubles - Efficient transmission of equipment maintenance techniques to younger employees and successors - Prevention of knowledge leakage due to the retirement or transfer of veteran employees 【Benefits of Implementation】 - Improvement and stabilization of equipment maintenance quality - Reduction of response time and acceleration of recovery during trouble occurrences - Efficiency in knowledge transfer and overall skill enhancement of the organization - Organizational utilization and inheritance of the insights of veteran employees
basic information
【Features】 - In-depth hearings with veterans to understand "why they make that judgment" - Organization of sensory information such as sound, vibration, color, and touch, as well as past failures and trouble cases - Transformation into practical knowledge by combining photos, videos, and numerical data - Practical verification by younger employees and successors, along with a cycle of content improvement - Realization of codified knowledge that can be continuously utilized within the organization 【Our Strengths】 "Optimal solutions for solving management challenges!" We build business ecosystems and realize problem-solving in line with your management and on-site challenges in collaboration with the most suitable experts. We explore and introduce optimal specialized consultants, advisors, and companies with solutions to the management challenges faced by businesses, supporting rapid and efficient resolution of these issues. We also assist in solving specialized challenges such as the codification of tacit knowledge in equipment maintenance for new energy development, in partnership with the most suitable solution providers.
Price information
Price Information We will provide an individual estimate based on the relevant technologies and skills, the number of participants, the scope of the interviews, the content to be formalized, and the implementation period. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of skilled workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between skilled workers and younger employees. - I want to standardize judgments during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - It only ends with recording or transcription. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a situation where multiple people can respond.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.