ジェムコ・コーオペレーションズ 本社 Official site

Support service for formalizing tacit knowledge and skilled know-how for tunnel construction.

Visualizing the "experience, intuition, and tips" of veterans in excavation management.

In tunnel construction excavation management, decisions based on the experience of skilled workers are highly valued. In particular, responding to unexpected ground changes and detecting potential collapse risks are significantly influenced by tacit knowledge that cannot be fully covered by manuals. If the reasons behind the judgments made by veteran employees, developed over years of experience, and the "tips" to avoid excavation delays are not shared, the risk of accidents increases, and the transfer of skills to younger or successor workers becomes difficult. Our service carefully extracts this tacit knowledge from veterans through interviews and converts it into explicit knowledge that other employees can understand, utilize, and replicate, thereby supporting the overall improvement of excavation management levels within the organization and the sustainable transfer of know-how. 【Utilization Scenarios】 - Clarification of judgment criteria in hazard prediction activities (KY activities) - Investigation of causes during accidents and formulation of recurrence prevention measures - Safety education for younger and new workers - Abnormal detection and initial response on-site - Evacuation guidance and first aid during disasters 【Effects of Implementation】 - Stabilization of processes through clarification of judgment criteria - Reduction of accident risks and prevention of recurrence - Smooth transfer of skills to younger and successor workers - Improvement of on-site response capabilities

Consulting about the formalization of tacit knowledge and the transmission of technical skills.

basic information

【Features】 - Deeply explore "why we do this" and formalize the basis for judgment - Organize and utilize sensory information such as sound, vibration, color, and touch - Analyze past failures and trouble cases, formalizing them as lessons learned - Use photos, videos, and numerical data to enhance understanding and reproducibility - Practical verification and content improvement by younger employees and successors 【Our Strengths】 Through our business ecosystem 'exbridge', we support problem-solving in collaboration with the most suitable experts for our clients' management and on-site challenges. We provide rapid and efficient support for addressing specialized issues such as formalizing tacit knowledge and skilled know-how, tailored to your management challenges, in partnership with optimal solution providers. We also plan and operate seminars and events, contributing to the sustainable growth of companies through the establishment of business networks.

Price information

Price Information We will provide an individual estimate based on the relevant technologies and skills, the number of participants, the scope of the interviews, the content to be formalized, and the implementation period. Price Range Negotiable Delivery Time Negotiable

Delivery Time

Please contact us for details

We will propose the support content and schedule after confirming the relevant technologies and skills, skilled practitioners, existing standards and manuals, and issues related to technical inheritance.

Model number/Brand name

JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer

Applications/Examples of results

- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of skilled workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between skilled workers and younger employees. - I want to standardize decision-making during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - I only end up with recordings or transcriptions. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a state where multiple people can respond.

Support for the visualization and transmission of technology and skills.

PRODUCT

Management Human Resources Development School 2026

OTHER

Excerpt of use cases for "exbridge"

COMPANY

"Price Negotiation Support Consulting" service

PRODUCT

Business ecosystem "exbridge" - "The optimal solution for solving management issues and achieving goals."

COMPANY

Gemco Operations Service Catalog

CATALOG

Systematizing the development of young talent in the manufacturing industry! Solving challenges in OJT and human resource development.

PRODUCT

Recommended products

Distributors

Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.