Support service for formalizing tacit knowledge and skilled know-how for residential construction.
Standardization of quality in residential construction, making veterans' "experience, intuition, and tips" visible.
In the residential construction industry, the standardization and uniformity of quality are emphasized to improve customer satisfaction and ensure reliability. In particular, the subtle judgments made on-site and responses to unexpected situations are greatly influenced by the tacit knowledge of skilled workers, which cannot be fully covered by manuals alone. If the reasons behind the judgments made by veteran employees, developed through years of experience, and the "tips" for maintaining quality are not shared, variations in quality will occur, making it difficult to pass on skills to younger and successor workers. Our service carefully extracts this tacit knowledge from veterans through interviews and converts it into explicit knowledge that other employees can understand, utilize, and replicate, thereby supporting the overall improvement of quality levels within the organization and the sustainable transfer of know-how. 【Usage Scenarios】 - Clarification of judgment criteria regarding quality standards - Investigation of causes and formulation of recurrence prevention measures when quality issues arise - Quality education for young and new workers - Anomaly detection and initial response on-site - Sharing of judgment criteria for design changes and special construction 【Effects of Implementation】 - Reduction of quality variations - Early empowerment of new and young workers - Promotion of the transfer of veteran know-how - Increased reliability from customers - Reduction of rework tasks
basic information
【Features】 - Delve into "why" to formalize the basis for judgment - Organize and utilize sensory information such as sound, vibration, color, and touch - Analyze past failures and trouble cases to formalize lessons learned - Use photos, videos, and numerical data to enhance understanding and reproducibility - Practical verification and content improvement by younger employees and successors 【Our Strengths】 Through our business ecosystem 'exbridge', we support problem-solving in management and on-site challenges by collaborating with the most suitable experts for our clients. Tailored to your management issues, we provide rapid and efficient support for the specialized challenge of formalizing tacit knowledge and skilled know-how, in partnership with optimal solution providers. We also plan and manage seminars and events, contributing to sustainable growth for companies through the establishment of business networks.
Price information
Price Information We will provide a customized estimate based on the relevant technologies and skills, the number of participants, the scope of the interviews, the content to be formalized, and the implementation period. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | Visualization of Tacit Knowledge, Formalization of Explicit Knowledge, Support for Technology Transfer
Applications/Examples of results
- I want to leave behind know-how before veteran retirement. - I want to visualize experience, intuition, and tips. - I want to convey the judgment criteria of skilled workers to younger employees. - I want to extract knowledge that is not written in manuals. - I want to reduce the quality gap between skilled workers and younger employees. - I want to standardize decision-making during abnormal situations and troubles. - I want to utilize tacit knowledge for technical inheritance. - I don't know how to conduct interviews with specialized personnel. - I am only ending up with recordings and transcriptions. - I want to reflect tacit knowledge in standard documents and educational materials. - I want to accumulate specialized knowledge as an organizational asset. - I want to eliminate dependency on individuals and create a situation where multiple people can respond.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.