ジェムコ・コーオペレーションズ 本社 Official site

Support services for promoting DX and transforming people and organizations for the retail industry.

Towards DX that enhances customer experience. We provide support for on-site driven business transformation and talent development.

In the retail industry, there is a demand to respond to diversifying customer needs by providing a high-quality customer experience that integrates both physical stores and online platforms. However, challenges often arise when digital tools are introduced but fail to become established in on-site operations, or when there is a gap in understanding between the DX promotion department and the store staff. Our service goes beyond mere system implementation; it supports the visualization of on-site business processes and helps create an organization where employees can independently identify challenges and utilize digital tools. 【Usage Scenarios】 - Creating customer service time through the digitalization of store operations - Improving store management based on customer data - Reviewing and streamlining business processes led by on-site staff 【Benefits of Implementation】 - Enhanced digital utilization skills among on-site employees - Strengthened collaboration between the DX promotion department and on-site staff, leading to the establishment of initiatives - Continuous implementation of business improvements that directly enhance customer experience

Consulting on DX talent development and organizational transformation.

basic information

**Features** - Support for transformation based on management challenges and on-site business processes - Practical human resource development focused on real issues within the company - Promotion of shared awareness and behavioral change regarding challenges between the DX promotion department and the field - Creation of successful case studies for business improvement utilizing digital technology - Establishment of an organizational structure where DX talent can continuously grow **Our Strengths** Through the business ecosystem 'exbridge', we collaborate with the most suitable experts and solution partners to solve management challenges. We support rapid problem-solving using our network and the sustainable enhancement of corporate value.

Price information

Price Information We will provide a customized estimate based on the target department, number of participants, progress of DX, support themes, implementation period, and other factors. Price Range Negotiable Delivery Time Negotiable

Delivery Time

Please contact us for details

We will propose the support content and schedule after confirming the current status of DX promotion, management and on-site issues, and the relevant personnel and departments.

Model number/Brand name

JEMCO | DX Talent Development and Organizational Transformation Support

Applications/Examples of results

- We are promoting DX, but it is not leading to results. - The implemented system has not been established on-site. - There is a gap in understanding between the DX promotion department and the field. - We want to shift DX activities to be led by the field. - We want to cultivate DX talent within the company. - We want to connect AI and DX training to practical work. - We want to develop talent based on our company's business challenges. - We want to reduce dependence on a few employees who are knowledgeable about digital technology. - We want to change the awareness of DX among management and executives. - We want to advance business reform using AI and digital technology. - We want to horizontally deploy successful DX case studies to other departments. - We want to create an organization where employees can drive transformation themselves.

Support for the visualization and transmission of technology and skills.

PRODUCT

Gemco Operations Service Catalog

CATALOG

Business ecosystem "exbridge" - "The optimal solution for solving management issues and achieving goals."

COMPANY

"Price Negotiation Support Consulting" service

PRODUCT

Management Human Resources Development School 2026

OTHER

Recommended products

Distributors

Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.