On-site Improvement and KPI Design Support Service for Hotels
Eliminate the "unfinished tasks" in room cleaning. Visualize with KPIs to achieve both cleaning quality and efficiency on-site.
In the hotel industry, there is a demand for the efficiency of room cleaning within a limited time frame and the maintenance of stable quality. Particularly amid labor shortages, the personalization of cleaning procedures and the tendency for improvement activities to remain temporary efforts can hinder productivity enhancement. Our service supports the creation of a system that allows the field to autonomously continue improvements by organizing the objectives of cleaning operations and designing KPIs such as cleaning time per room and the pass rate of quality checks. 【Usage Scenarios】 - Development and review of standard operating procedures (SOP) for room cleaning - Improving workflows to reduce cleaning staff's working time - Setting check indicators to minimize variations in cleaning quality - Considering efficient personnel allocation according to peak and off-peak seasons 【Benefits of Implementation】 - Objective understanding of improvement effects through quantification of cleaning time and quality - Establishing a self-sustaining system where on-site staff can identify issues and repeatedly implement improvements - Stabilization of cleaning quality and enhancement of productivity through the standardization of successful cases
basic information
【Features】 - Design of KPIs that can be continuously measured on-site, such as cleaning time and quality - Establishment of a system to compare figures before and after improvements to verify effectiveness - Consistent support from organizing on-site issues to setting improvement themes - Standardization of successful cleaning methods and horizontal deployment to other floors and staff - Operational design to ensure that improvement activities continue to be driven by the site 【Our Strengths】 We develop a business ecosystem called 'exbridge' to derive optimal solutions in collaboration with experts tailored to management and on-site challenges. We provide support for rapid and efficient problem-solving utilizing our network, as well as ongoing assistance aimed at sustainable growth, going beyond mere consulting.
Price information
Price Information We will provide a customized estimate based on the relevant site, improvement theme, scope of support, implementation period, etc. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | On-site Improvement, KPI Design, Business Efficiency Support
Applications/Examples of results
- On-site improvements end up being temporary. - I want to quantify the results of improvement activities. - I want to reassess the KPI that only looks at the number of improvements. - I want to improve productivity and working hours. - I want to reduce defect rates and rework. - I want to reduce equipment downtime. - I want to visualize the effects before and after improvements. - I don't want improvement meetings to end with just numerical reports. - I want the on-site team to be able to discover improvement themes on their own. - I want to standardize improvement activities and deploy them to other departments. - I want to create an organization where the PDCA cycle continues to operate.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.