Clinic-oriented on-site improvement and KPI design establishment support service.
Visualize patient waiting times and optimize business flows. We will establish a system that allows for continuous improvements led by the field.
In the operation of clinics, reducing patient wait times is an important issue for both improving service quality and enhancing operational efficiency. It is essential to accurately identify bottlenecks in the processes from reception to examination and billing, and to continuously implement improvements. Temporary measures often lead to a return to previous operations, so this service quantifies wait times and workflow as KPIs, supporting the establishment of a system where on-site staff can autonomously continue improvements. 【Usage Scenarios】 - Analysis and reduction of waiting times from reception to examination - Correlation analysis between examination room utilization and patient wait times - Review of workflows to reduce billing wait times - Equalization of staff workload 【Benefits of Implementation】 - Factors contributing to wait times are clarified numerically, enabling evidence-based improvements - The effectiveness of improvement measures can be quantitatively verified, allowing for the standardization of successful cases - Involvement of on-site staff in the improvement process fosters a culture of autonomous operational improvement.
basic information
【Features】 - Design waiting times and operational efficiency as "Outcome KPIs" and visualize the current situation. - Organize on-site issues and clearly set improvement objectives and goals. - Compare numerical data before and after improvements to objectively verify the effectiveness of measures. - Standardize successful improvement methods and support horizontal deployment throughout the entire facility. - Design operations and build a self-sustaining system to continue improvements driven by the site. 【Our Strengths】 Through the business ecosystem 'exbridge', we collaborate with experts and solution partners familiar with the challenges in healthcare settings. We go beyond mere consulting to explore and introduce the most suitable experts tailored to your facility's situation, achieving rapid and efficient problem-solving.
Price information
Price Information We will provide a customized estimate based on the relevant site, improvement theme, support scope, and implementation period. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | On-site Improvement, KPI Design, Business Efficiency Support
Applications/Examples of results
- On-site improvements end up being temporary. - I want to quantify the results of improvement activities. - I want to review the KPI that only looks at the number of improvements. - I want to improve productivity and working hours. - I want to reduce defect rates and rework. - I want to reduce equipment downtime. - I want to visualize the effects before and after improvements. - I don't want improvement meetings to end with just numerical reports. - I want the on-site team to be able to discover improvement themes on their own. - I want to standardize improvement activities and deploy them to other departments. - I want to create an organization where the PDCA cycle continues to operate.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.