[Kamunashi Report Case] Nippon Ham Customer Communication
The digitization of forms has significantly reduced the burden of store operations and quality control, achieving an 85% reduction in forms.
Japan Ham Customer Communication Co., Ltd. is headquartered in Osaka City, Osaka Prefecture, and primarily engages in department store operations and service promotion business. In particular, in store operations, thorough daily hygiene management is essential to deliver safe and secure products to customers. Therefore, the company was using paper forms to monitor management conditions, but the preparation and delivery of 4,000 paper forms for 15 stores it operates, as well as the daily entries and returns from each store, became a burden in terms of time spent on these series of tasks and management. To address this, the company aimed to improve the efficiency of operations related to paper forms and introduced Kaminasu. After the implementation, the risk of missing or losing important documents was reduced, and the accuracy of quality management at each store also improved. *For more detailed information, please refer to the link below.*
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