What is the read receipt feature in business chat?
Introducing tips for properly communicating the merits and demerits!
Many business chat tools have a read receipt feature that notifies when a message has been opened. When using the read receipt feature, there are many people who face issues such as not receiving a reply even though the message has been marked as read, or not knowing if a message has been read due to the absence of this feature. While the read receipt feature in business chat is convenient, improper use can negatively impact relationships, so it is important to use it correctly. This article explains the role, advantages, and disadvantages of the read receipt feature in business chat, and discusses communication methods in business chats that have this feature. *For more detailed content of the article, please refer to the link below.*
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