What is Quality Assurance (QA)?
Introducing the differences and objectives of quality control (QC), as well as methods to strengthen the system.
Quality assurance is a corporate activity conducted to guarantee the quality of products and services, ensuring customer satisfaction and peace of mind. By preventing product defects in advance and responding quickly when issues arise, trust in the products and the company increases. For sustainable business growth, it is essential to provide products and services that meet customer expectations, which is why quality assurance, including after-sales support, is also emphasized. This article explains the differences between quality assurance and quality control, the purposes of quality assurance activities, specific actions to be taken, and methods to strengthen the quality management system. We hope this will be useful in addressing the challenges faced by your company's quality assurance system. *For detailed content of the article, please refer to the link below.*
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