Standardization of Employee Training with i-ShareDX for the Food and Beverage Industry
Standardize the operations of restaurants and uniform the quality.
In the food service industry, variations in operations between stores can impact the quality of service and customer satisfaction. In particular, standardizing cooking methods and customer service responses is essential for providing consistent quality. When the management of manuals is complicated and information is difficult to share, differences in understanding among employees can arise, potentially leading to a decline in customer satisfaction. i-Share DX supports the standardization of store operations through centralized management of manuals. 【Usage Scenarios】 - Standardization of cooking procedures - Sharing of customer service manuals - Training for new employees 【Benefits of Implementation】 - Quality improvement through standardization of operations - Skill enhancement for employees - Increased customer satisfaction
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【Features】 - Centralized management of manuals - Access on the cloud - Management of update history - Easy access to information through search functionality 【Our Strengths】 Since our establishment in 1947, we have supported problem-solving across various media, including web, systems, manuals, and marketing, based on the "communication technology" cultivated through printing. We closely engage with our customers' challenges and provide optimal solutions.
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Quix has clarified what should be changed and what should not be changed, inheriting the spirit of "eternal change" and has developed in response to the changes of the times since its founding. Recently, due to the evolution of IT such as digitalization, networking, and cross-media, the form of "information" we handle continues to change at a rapid pace. It is precisely in this context that we want to re-examine the "information expression technology" we have cultivated over many years, enhance and diversify it, and contribute to our customers and society by fulfilling our mission of "creating and promoting communication." We will advance our corporate philosophy of "creating services that bring joy" by focusing on support services in the three areas we are currently working on: "manuals," "education," and "sales promotion." We are determined to aim to be a "CS No.1" company that is recognized as a true business partner capable of solving various problems while being a company that customers can trust and rely on for "safety and trust."