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Support Business Assistance Solution

Eliminate the 'burden' of in-house operational tasks! We have established a support center (dedicated customer service desk) to assist with all operational tasks!

We provide a service called "Support Operations Assistance Solution," which offers support and maintenance for equipment and devices operating at customer sites or cloud service environments through remote connection lines from our Support Center (TSC). The Support Center (Monitoring Center) monitors the operational status of the equipment, performs initial troubleshooting in the event of abnormalities, and contacts the responsible personnel. Additionally, we centralize the reception desk that accommodates multiple vendors, conduct initial troubleshooting for issues, and arrange for maintenance companies. 【We solve the following concerns】 ■ Feeling limited in internal operations within the company ■ Wanting to understand the operational status of equipment for peace of mind ■ Complexity in handling systems with a multi-vendor configuration *Free consultations are currently available! *For more details, please refer to the related links or feel free to contact us.

For factory automation and smart factories, consulting support services from "Naksanite" > Support business assistance solutions.

basic information

【Introduction Effects】 ■ Improvement in customer satisfaction ■ Reduction in operational costs ■ Improvement in work quality *For more details, please refer to the related links or feel free to contact us.

Price range

Delivery Time

Model number/Brand name

Naksanite

Applications/Examples of results

【Case Studies】 ■Efficiency Improvement in Operations - Help Desk ■Support for Various Complex Equipment - Multi-Vendor Maintenance ■Operational Monitoring of Cloud Equipment *For more details, please refer to the related links or feel free to contact us.

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Appearance Inspection Solution https://mono.ipros.com/product/detail/2001499185

Support Operations Assistance Solution

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