[Blog Article] Assertion: Communication Skills That Can Be Used in Logistics Settings
ＮＸ総合研究所
This time, we will touch on the assertions that project managers and their members involved in logistics projects should acquire. To briefly explain assertions, they are "self-expressions that value both oneself and the other" and "the skill to convey one's thoughts, desires, and feelings frankly and in an appropriate manner for the situation." As a result, it is expected to build good human relationships, leading to smoother communication. This skill is very useful in various communication scenarios in logistics, such as giving work instructions and reporting situations. Don't you often encounter communication scenarios like the following in logistics settings? I want to improve the behavior of a subordinate who doesn't change no matter how many times I tell them! I want to encourage improvement with a difficult relationship, such as with an older subordinate! I want to advise my boss (manager) about the situation on the ground! Many of you may resonate with "Yes, that happens." Let's take a look at assertions in preparation for such situations.
Related Links