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A New Era in the Food Service Industry: What Possibilities Do Serving Robots Bring? [Part 3]

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The Potential and Challenges of Serving Robots Serving robots hold potential across various fields, starting with the restaurant industry. However, there are also challenges to consider when implementing them. - Impact and Effects on the Restaurant Industry Serving robots will bring innovation to restaurant operations. By reducing the time from order to serving, customer satisfaction is likely to improve, potentially increasing repeat customers. Additionally, by streamlining operations during peak times, waiting times can be reduced, allowing for more customers to be accommodated. - Potential Use in Hotels and Hospitals In hotels, the use of serving robots for room service is anticipated. They can help compensate for staff shortages during nighttime and provide quick service to guests. In hospitals, serving robots are expected to be used not only for delivering meals to patients but also for transporting medications and documents, thereby reducing the burden on medical staff. - Challenges and Prospects for Adoption in Households For serving robots to become widespread in households, a reduction in price and improvement in usability are necessary. However, in the future, it is expected that they will meet a wide range of needs, such as supporting individuals living alone in an aging society and reducing household burdens for families with children. To be continued in Part 4.