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A New Era in the Food Service Industry: What Possibilities Do Serving Robots Bring? [Part 4]

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Possibilities and Challenges of Serving Robots - Creating New Dining Experiences and Services Serving robots equipped with AI voice and interactive features also possess entertainment elements. They have the potential to enrich the dining experience and create new restaurant concepts where customers can enjoy meals while interacting with characters. - High Costs and Barriers to Implementation The high initial investment costs can be a barrier to implementation. It is necessary to consider the total costs, including maintenance expenses and system updates. - Technical Constraints and Room for Improvement Many serving robots currently have limited functions, and there is a demand for improved adaptability to diverse situations. Enhancing obstacle avoidance capabilities and decision-making skills in critical moments will be important areas for future technological development. - Balancing Human Service Emotional connections and pleasant communication are unique to human service. Properly dividing the responsibilities between what serving robots should handle and the roles of staff, while creating synergistic effects, is key to success.