[Case Study] Internal Medicine and Dermatology Clinic "Waiting in Line via LINE"
[Clinic Waiting List] You can see the number of people waiting! Reception System
We will introduce a case study of implementing "Waiting in Line via LINE" at a clinic for internal medicine and dermatology. 【Case Study】 ■Purpose of Use - To clarify the congestion situation of the two departments. ■Before Implementation - The congestion situation of internal medicine and dermatology was unclear. - Patients who came to dermatology were leaving after seeing the long wait times for internal medicine. ■After Implementation - It became easier to understand the number of patients waiting for internal medicine and dermatology, and inquiries from patients decreased. ★Usage Status 1. The number of waiting patients for internal medicine and dermatology can be understood through the issuance of queue numbers at reception. 2. Once a simple registration is completed, patients can check the waiting status from their mobile phones.
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