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[Column] Supporting Measures Against Customer Harassment! Ensuring Workplace Safety with Body Cameras

Tokyo Metropolitan Government announces subsidies of up to 400,000 yen for measures against customer harassment! Detailed explanation of recommended body cameras and more.

In recent years, violence and abusive language directed at employees by customers, as well as excessive complaints (customer harassment, commonly known as "casuhara"), have become serious issues, particularly among small and medium-sized enterprises. To prevent such problems, Tokyo will implement a new ordinance starting in April 2025 and will support companies' measures through a subsidy system. As part of this initiative, "body cameras" are being highlighted as particularly effective tools. This article will explain in detail how the introduction of body cameras can be effective in addressing casuhara. *For more detailed information, please refer to the related links. For further details, feel free to download the PDF or contact us.*

Related Link - https://msc.stjg.jp/stj-column/customer-harassment…

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The detailed content of the column can be viewed through the related link. For more information, please download the PDF or feel free to contact us.

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*You can view the detailed content of the column through the related link. For more information, please download the PDF or feel free to contact us.*

Body camera "VB400" *Starts recording with a single button press, preserving records during incidents.

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