For the manufacturing industry | Completely entrusted! Mobile business support service 'MaruMoba'
We support the improvement of productivity in manufacturing sites through corporate mobile management.
In the manufacturing production environment, there is a demand for information sharing between sites, progress verification, and rapid transmission of work instructions. In particular, real-time situational awareness and quick responses to sudden troubles are essential for the stable operation of production lines. However, establishing a communication environment that meets the diverse needs of the site and managing and operating devices can involve significant effort and costs. Our service "MaruMoba" offers management and operation of corporate mobile phones and smartphones as a BPO service, supporting the resolution of these challenges. 【Usage Scenarios】 - Work instructions and progress verification on the production line - Information sharing among on-site staff - Establishing a communication system for emergencies - Streamlining inventory management and quality checks 【Benefits of Implementation】 - Smoother communication on-site - Improved production efficiency - Reduced opportunity loss through rapid decision-making - Decreased management workload
basic information
【Features】 - Support via a toll-free number (incoming calls only) and a dedicated email address - Bulk management and operation with dedicated software - Support for iOS repairs - Nationwide service - Dedicated staff providing consistent support - Same-day response for lost items 【Our Strengths】 The STJ Group specializes in the sale, rental, and maintenance of wireless devices and related solution products, offering comprehensive support from consulting on corporate communication environments to proposing business improvement tools. Our group company, Santec Telecom Japan, provides BPO services for the management and operation of corporate mobile phones and smartphones, with a proven track record in large corporate BCP implementations. Acting as the customer contact point, our dedicated staff responds quickly and courteously to everything from bulk device management to support for malfunctions and losses.
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Model number/Brand name
Santelecom Japan Co., Ltd.
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The STJ Group (Suntelcom Japan Co., Ltd. and STJ Rentec Co., Ltd.) specializes in the sales, rental, and maintenance of wireless equipment and related solution products. (e.g., business-use wireless devices, IP wireless devices, license-free specific low-power transceivers, solutions products such as cameras and relay devices) ~List of Locations~ ■ Hokkaido Sales Office / Experience Center Sapporo ■ Tohoku Sales Office ■ Kanto Sales Office (Head Office) / Experience Center Tokyo ■ Kansai Branch / Experience Center Osaka ■ Kyushu Sales Office Additionally, the group company Suntelcom Japan Co., Ltd. also engages in mobile corporate business. With a proven track record in major corporate BCP implementations, we provide BPO services where Suntelcom Japan serves as the customer contact point, offering support for bulk management of devices, as well as assistance for malfunctions and losses. We can also provide comprehensive support proposals, including consulting on corporate communication environments and suggestions for office products and business improvement tools.