Centralized management of order information from FAX and email "TACO"
Both FAX and email can be received in a single screen. Organize internal order processing without changing the ordering method of clients.
Isn't it taking too much time just to search for orders when the places to check are separated: FAX for multifunction printers, emails for inboxes, and phone orders for the person in charge's notes? "TACO" is a service that consolidates order information from emails, FAXes, and phone memos into a single receiving screen. You can manage not only orders but also related inquiries in one place. While your business partners can continue to contact you in the usual way, you can organize internal information management. The received content is classified by AI, allowing you to check it along with the person in charge and the status of the response, making it easier to start processing orders.
basic information
■ Consolidated Information Order and inquiry information from emails, faxes, and phone memos. ■ List Management Manage information received from multiple points of contact in a single inbox. ■ Information Classification Supports content classification by AI and organization through labeling. ■ Status Confirmation Allows for checking the person in charge and status for each case. *The method of importing from each point of contact and the setting conditions will be provided after confirming the current usage environment.
Price information
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Applications/Examples of results
■ Order reception desk using both FAX and email When you want to manage orders that are confirmed separately in a consolidated manner. ■ Business with different ordering methods for each client When you want to unify the internal confirmation location without changing the client's ordering method. ■ Reception desk with mixed orders and inquiries When you want to categorize incoming content and make it easier to find necessary cases. ■ Business that also accepts phone orders When you want to manage phone memos along with other order information.
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Suzuki Trading Co., Ltd. is a company that develops cloud systems. As a presence that continues to run closest to our customers, we handle the processes of IT strategy planning, implementation, and effectiveness verification all in one stop, while cycling through them in a short period of time. Our experts, who love systems and possess diverse areas of expertise, come together as one to think and act for the growth of our customers.