[Case Study] Accident Prevention on Site: Tokio Marine & Nichido Fire Insurance Co., Ltd.
Skilled operators make eye contact with the driver's face! Utilizing it to support accident prevention.
Tokyo Marine & Nichido Fire Insurance has been troubled by frequent collisions between forklifts and workers, as well as incidents involving the ceiling of forklifts coming into contact with automatic shutters. To address this, they introduced "eye tracking." While younger workers were aware of the driver's presence, they did not direct their gaze towards the driver's face. In contrast, experienced workers were observed attempting to make eye contact with the driver's face not only while focusing on the truck bed but also while working in the surrounding area. [Challenges] ■ Collisions between forklifts and workers ■ Frequent incidents of the ceiling of forklifts contacting automatic shutters *For more details, please refer to the PDF document or feel free to contact us.
basic information
**Differences Identified** ■ Experienced Workers - Interaction with Workers They attempted to make eye contact with the drivers working nearby. - Interaction with Automatic Opening and Closing Shutters When passing through the automatic shutter doors, they visually confirmed that the shutter door actually opened after the sensor reacted before entering with the forklift. ■ Young Workers - Interaction with Workers They were aware of the drivers' presence, but did not direct their gaze towards their faces. - Interaction with Automatic Opening and Closing Shutters When passing through the automatic shutter doors, they began to enter with the forklift as soon as the sensor light turned blue. *For more details, please refer to the PDF document or feel free to contact us.*
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For more details, please refer to the PDF document or feel free to contact us.
