Preventing shipping mistakes! The reasons why camera inspection of mail items is essential for maintaining trust.
Why is it necessary to inspect mail?
Daily mailing tasks performed in routine operations may seem like simple, standardized work at first glance. However, if there are any "oversights" or "slips," it can lead to significant complaints and a decline in trust. One method that has gained attention in recent years to prevent such troubles is the use of camera inspections to check outgoing mail. This article will introduce the reasons why inspecting mail is necessary, specific inspection items, and the benefits of implementation. Why is inspecting mail necessary? Mistakes such as "incorrect address leading to non-delivery," "insufficient contents," and "missing stamps" can lead to a sense of "distrust towards the company" for the recipient, even if it happens just once. If inspections are not conducted, there will be no records or evidence regarding the contents of the shipment, which can lead to situations such as: - Inability to provide explanations for complaints - Incurring costs for double handling or resending - In the worst case, the risk of halting transactions On the other hand, if camera inspections are implemented: - Work logs and images/videos will record "what" and "how" items were shipped - This can lead to thorough explanations for customers and internal investigations into causes and prevention of recurrence In this way, it significantly contributes to maintaining the company's trust.
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▼ Benefits of Introducing Camera Inspection By implementing camera inspection, the following benefits arise for both the field and the entire company: - Reduction of human errors: Improved accuracy through checks that do not rely on visual inspection - Strengthening of complaint handling capabilities: Quick and thorough responses based on logs - Visualization of operations: Records of work processes can be utilized for traceability - Increased reliability: The inspection system itself becomes a source of "peace of mind" It can be said that this is not just "inspection for the sake of inspection," but an initiative that supports the trust foundation of corporate activities. Summary: Inspection is not a cost, but an "investment in trust" The risk of shipping errors lurks in all fields, regardless of industry or business type. However, this can be prevented by establishing an appropriate inspection system. Camera inspection is a "trust-preserving device" that ensures the ordinary task of "delivering reliably" is carried out as a matter of course. To meet the increasingly stringent quality demands in the future, why not reconsider the inspection system at your shipping site? ▼ For those considering the introduction of inspection Our company offers a wide range of inspection solutions for mail items and products. We can provide optimal proposals tailored to your business needs.
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Applications/Examples of results
【Main Inspection Items】 - Barcode Inspection: Reads the barcodes attached to the inserts and products, and verifies them against the master data. - Numbering Inspection: Detects missing or duplicate serial numbers. It also prevents errors in the order of documents. - Postal Code and Addressee Inspection: Checks the consistency between the destination data and the printed content. - Print Surface Inspection: Detects defects such as missing, misaligned, or faded printed text. - Thickness and Weight Inspection: Prevents forgetting to include inserts or overfilling through automatic measurement. - Product Verification Inspection / Packaging Work Log: Confirms the consistency between the products and documents that should be included and the actual contents that were packaged. 【Other Inspections (Checks for Quality Maintenance)】 - Attachment Check (Inspection of the presence and position of labels and enclosed items) - Foreign Matter Contamination Inspection (Detection of unwanted materials such as trash or metal) - Handwriting Check (Verification that there are no alterations or corrections) - Seal Check (Verification that the seal is placed in the designated location) - Sealing Check (Verification that the envelope is properly sealed)
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| Model number | overview |
|---|---|
| Address Inspection Device Ci-200 | Reads the addresses (OCR, barcode) on envelopes and postcards with a camera, performs sequential number inspections, and keeps image logs. |
| Mail Sealer with Camera Inspection Function PS-515Ci | Reduces the work of inserting and sealing! Processes pressure-sealed mail at high speed, automating folding, sealing, and inspection of mail items! It is a pressure-sealed postcard and letter creation machine. |
| Work Log Camera | Easily records shipping inspection and packing tasks. It is a camera system that automatically records from the start to the end of the work. |
| Count Inspection Device | Counts objects by capturing images with a camera and checks the required quantity through image analysis. |
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