[Corporate Interview] Toshiba Group (Part 1: Purchase Service)
The "circulation" of IT assets becomes a new standard for long-term stable operation. A sustainable maintenance parts ecosystem co-created with the Toshiba Group.
Toshiba Digital Solutions supports areas where long-term stable operation is essential, such as social infrastructure. However, they faced an industry-wide challenge where the supply of official maintenance parts was dwindling, making it difficult to provide continuous support to customers who wish to use their systems for an extended period. On the other hand, there was also the fact that valuable IT assets, which hold the key to extending maintenance, were lying dormant after completing their roles, both within the company and at customer sites. To connect the "need for continued maintenance" with these "dormant assets" and to create a new scheme for circulating IT assets, the company collaborated with Get It. They reviewed the process that had primarily focused on "disposal" and established a system that strengthens customer business continuity by partnering with third-party maintenance. Why did the company challenge itself to create a "responsible reuse" system beyond existing frameworks? We asked the person in charge of this scheme about the behind-the-scenes details. *For more details of the interview, you can view the related link. For more information, please download the PDF or feel free to contact us.*
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The detailed content of the interview can be viewed through the related link. For more information, please download the PDF or feel free to contact us.
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