[Maintenance Case] Dell Unity400
Storage that supports the production environment of the manufacturing industry, ensuring stable operation even after the manufacturer's maintenance ends!
We would like to introduce a case where we provided extended maintenance (third-party maintenance) for a Dell Unity400 operating in a production environment, as the manufacturer's support was coming to an end. In this case, a reliable proposal that included the availability of maintenance parts was required due to the production environment. Equipment downtime would impact production, so any gaps in maintenance were unacceptable. Therefore, we carefully examined the equipment configuration information and confirmed the scope of support available through third-party maintenance. After clarifying which parts could be secured, we implemented the proposal and provided 24/7 on-site extended maintenance. [Case Overview (Partial)] ■Industry: Manufacturing ■Manufacturer: Dell ■Target Equipment: Unity400 *For more details, please download the PDF or feel free to contact us.
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【Summary of Other Cases】 ■Issues - Due to the production environment, a reliable proposal that includes the status of securing maintenance parts was required. - Since equipment downtime affects production, any gaps in maintenance are unacceptable. ■Response - Preliminary investigation of maintenance feasibility. - Clear indication of the status of securing maintenance parts. - Provision of extended maintenance. *For more details, please download the PDF or feel free to contact us.
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