Support service for systematizing OJT and young talent development for hotels and accommodations.
Breaking away from OJT that relies on the instructor. Creating a development system where young employees can think for themselves and grow.
In the hotel and accommodation industry, there is a demand for the early empowerment of young talent to provide high-quality customer service and support. Relying on on-the-job training (OJT) dependent on the experience and knowledge of leaders can lead to inconsistencies in the acquisition of customer service manners and service knowledge, as well as an increased burden on the leaders. Building a training system that allows young employees to think for themselves, understand customer needs, and grow is essential for improving the overall service quality of the organization. Our service supports the resolution of these human resource development challenges. 【Usage Scenarios】 - Moving away from OJT that relies solely on leaders - Eliminating inconsistencies in training content provided by leaders - Reducing the burden on leaders - Developing young talent who can think and act independently 【Benefits of Implementation】 - Increased achievement rate of training goals - Standardization and homogenization of teaching skills - Reduced training burden on leaders - Early empowerment of young talent and improved retention rates
basic information
**Features** - Clarification and standardization of development goals and acquisition criteria - Systematization of instructional content and transmission of judgment criteria - Design of opportunities for young professionals to practice and promote reflection - Establishment of support systems for OJT instructors - Strengthening the linkage between development, roles, evaluation, and careers **Our Strengths** Gemco develops a business ecosystem that provides "optimal solutions for solving management issues and achieving goals." We realize problem-solving in collaboration with the best experts for the management and on-site challenges faced by companies. Our business ecosystem 'exbridge' connects companies with specialized partners, supporting rapid and efficient problem-solving across various themes such as DX, organizational development, and talent management. Additionally, through event planning and management of cross-industry study groups like the 'Management Talent Development School,' we contribute to building business networks and sustainable growth.
Price information
Price Information We will provide a customized estimate based on the number of participants, job types, relevant skills and abilities, support content, implementation period, and other factors. Price Range Negotiable Delivery Time Negotiable
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Model number/Brand name
JEMCO | OJT, Young Talent Development, Human Resource Development Support
Applications/Examples of results
It can be utilized for improving OJT centered on the manufacturing industry, developing young talent, systematizing human resource development, and passing on technology and skills. - Young employees are not developing even with OJT. - The content taught varies depending on the instructor. - OJT is left to veteran employees. - The burden on instructors is significant. - Development goals and acquisition standards have become ambiguous. - I want to increase opportunities for young employees to practice. - I want to convey the criteria for job judgment. - I want to organize a skill map. - I also want to promote the development of the instructors themselves. - I want to link OJT with evaluation and career development. - I want to establish a sustainable development system as an organization.
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Optimal solutions for solving management challenges! A company that provides network business aimed at a business ecosystem. Together with the most suitable experts tailored to your management and on-site issues, we realize problem-solving. Developing a face-to-face platform business called 'exbridge' for the business ecosystem. We build a business network to support problem-solving in relation to the issues and management challenges faced by companies, in collaboration with specialized solution partners. We provide services through networks aimed at sustainable growth. Planning and managing seminars and events for building a business ecosystem.