Business Process Reform Support Service

Our service is a support program that reviews business processes from the perspective of employees, aiming to implement reforms that workers themselves can engage in with conviction. Rather than focusing on formal improvements such as the introduction of systems and tools, we emphasize the growth desires and self-efficacy of each employee, drawing out intrinsic motivation. First, we convert personal knowledge and know-how into shareable assets through visualization and verbalization of work processes. We then organize small reform teams within each department to work on process redesign through dialogue and co-creation. We introduce a unique management cycle called PDSSA (Plan, Do, Study, Standardize, Adapt) to ensure that business improvements are continuously and systematically established. Additionally, we utilize deployment flowcharts to visualize business collaboration among departments, customers, and partner companies. We support flexible and field-driven improvements, keeping in mind the introduction of digital technologies. We also address the diversification of work styles and the reduction of risks associated with personalized tasks, aiming to create an organization where psychological safety and productivity coexist. We aim to evolve business reform into a "platform for employee growth and self-expression," achieving both sustainable corporate growth and improved employee well-being simultaneously—this is the reform support we aspire to provide.