[Case Study: Box with Inner Partition (1)] This is a case where we received an order for a set of glass-based coating agents from a customer who manufactures and sells precision cleaning agents and automotive chemical products. The biggest challenge was "the spray type of the glass-based coating agent exceeds the diameter of the bottle container significantly, making it difficult to secure, and ensuring that the accompanying set items do not move within the box." To address this issue while balancing design and functionality, we solved the problem through the following process. Proposal for height adjustment of the "inner pad (inner gusset)": By lowering the height of the partition, we were able to securely hold only the bottle portion of the product, and by placing the accompanying items under the protruding spray (i.e., beside the bottle), we not only fixed the product but also allowed for a neat arrangement. Quick and attentive response: We were recognized for our quick turnaround from consultation to dummy submission, and despite the geographical distance, our repeated visits and attentive service led to our adoption. Ultimately, we delivered a "bottom touch box" with an inner pad. Our meticulous adjustment skills in shaping the customer's commitment to their product resulted in a highly satisfactory packaging creation.

[Case Study: Box with Inner Partition (2)] This is a case where we received an order for a custom package for mascara containers from a customer who develops cosmetic products. The biggest challenge was to "ensure that the mascara itself does not move inside the box and is securely fixed." To address this issue while balancing design and functionality, we solved the problem through the following processes. Integrated proposal for "inner cushioning": We designed a dedicated inner cushion that firmly holds the product. We received high praise for the quality of the white dummy (plain sample) presented during the initial meeting, alleviating concerns about product protection. Special processing and regulatory support: In addition to visualizing the contents through "window cut processing," we carefully responded to inquiries about the legal obligations regarding the display of plastic marks, providing materials from the Ministry of Economy, Trade and Industry along with samples of the window film. We provided comprehensive support for the anxieties regarding the new specifications. Attention to detail in three-color printing: We adopted three-color printing, including white ink, achieving a sophisticated appearance characteristic of cosmetic brands. Ultimately, we delivered a "side-opening format (caramel box)" with an inner cushion. Our meticulous adjustments to reflect the customer's commitment to their product led to the creation of a highly satisfying package.

Example: Box with Hanger Header (1) We received an order for the packaging of a health-related product, "Walking Care You Can Do at Home." For a customer who was new to packaging production, we addressed their needs with the following examples. Prompt On-Site Response: The executive director personally visited immediately after the inquiry to directly hear the customer's requests. Professional and Careful Advice: We provided easy-to-understand explanations while avoiding technical jargon, ensuring that the customer, who had no prior knowledge of boxes, could comprehend the information. We also explained the details of the estimate and made accurate suggestions regarding the box shape. Achieving Cost Reduction: To resolve issues from the previous vendor, we proposed and implemented specification changes that led to cost reductions, alongside our careful handling of the situation. Through honest and straightforward communication without lies or deception, along with thorough listening, we gained immense trust from the customer and became a partner they could confidently place orders with.

Case Study: Four-Corner Paste Box (1) We received an order for the production of color cosmetic boxes with brand logos for medical-related products. In response to the needs for small lots and a focus on quality, we addressed the situation with the following examples. Proposal for specification improvement of existing products: We examined the samples of plain boxes provided and pointed out that the thickness of the paper used was insufficient for strength. Considering the intended use in medical settings, we proposed a change to a thicker paper that would enhance strength. Proposal using actual samples: We presented paper thickness samples using actual products from major industry manufacturers to share a concrete quality image and build trust. Balancing cost and quality: To identify the optimal specifications that could ensure strength while adhering to the desired price range, we made adjustments with estimates that included multiple price ranges. As a result, they evaluated our quality and support system and placed an order with us as a new packaging partner.

**Case Study: Bottom One-Touch Box (3)** This is a case where we received an order for **original cosmetic boxes** from a design and packaging materials company in Saitama Prefecture that was looking for a new partner due to the closure of their long-time manufacturing partner. The decisive factor was a **strong recommendation from the existing delivery contact**, stating, "Keipack is trustworthy." The circle of trust within the industry, which goes beyond mere online searches, led to this connection. Supporting problem-solving: In response to the urgent situation of dwindling inventory, we promptly visited to confirm the current products and conduct hearings. We aligned ourselves with the customer's desire for "reliability that can last a long time," which was valued more than cost. Consultation on design renewal: Although they did not have an in-house design department, we proposed flexible solutions, including external arrangements. We made sincere adjustments to address the challenge of refreshing an old design. Perfect schedule management: From the initial inquiry to the creation of mold data and submission of designs, we completed the first delivery precisely at the timing when the inventory was about to run out. Through the production of caramel boxes using "coat balls," we provided new assurance and quality to a customer facing the difficulty of business closure.

**Case Study: Other Shapes (1)** This is a case where a customer, who distributes amenities to over 3,000 hotels nationwide, chose our company as a partner to meet the request of their business partner to "create a meticulously crafted original box." In the high-end amenities market, where they were not satisfied with overseas products or traditional bag packaging, the following points were decisive in securing the contract: 1. **Careful Dialogue to Supplement Expertise:** We avoided technical jargon to ensure that solutions could be understood even without prior knowledge of boxes, clearly presenting the "concerns" and "solutions." Our commitment to shaping their ideals within budget fostered trust. 2. **Consumer Perspective Advice:** Rather than simply following instructions, we took the perspective of the guests who would actually use the amenities, proactively suggesting subtle points of caution and improvement that might be overlooked. This overwhelming experience differentiated us from competitors. 3. **Multiple Proposal Patterns to Support Negotiations:** During the estimation and sample creation phases, we presented multiple options. This created a positive cycle that facilitated smooth negotiations between our customer and their business partner. In scenes where "luxury" is required, providing packaging that balances design, cost, and a sense of "reliability" led to the creation of highly satisfying packages.